The ASEBP office is open for scheduled meetings! Schedule an in-person meeting, video meeting, or phone call with a benefit specialist between 9:15 a.m. and 3 p.m. Monday to Friday, by using our Online Booking tool. Please note that the office is closed from 12:15-12:45 p.m. for lunch.


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Contact Us

Have a question? Not a problem. Get in touch with us in the way that works for you: 

Benefit Inquiries


Fax 780-438-5304
Toll Free 1-877-431-4786

Travel Emergencies

Toll-free in Canada and USA: 1-888-772-2583.
In all other countries, or if you have difficulties with the toll-free number, call collect: 1-403-225-4289

Contact Form

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General Inquiries

Phone 780-438-5300
Toll Free 1-877-438-4545


Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7

Hours of Operation

Contact Centre Hours

September to June
7:30 a.m. – 5 p.m.
Monday to Friday

July and August
8 a.m. – 4:30 p.m.
Monday to Friday

Reception Hours

Open for scheduled meetings
9:15 a.m. – 3 p.m. (closed 12:15-12:45 p.m.)
Monday to Friday

Online Booking

In-person meeting, video meeting, or phone call
9:15 a.m. – 3 p.m. 
Monday to Friday

Closed Days

Our offices will be closed on the following days:

  • August 7, 2023  Heritage Day
  • September 4, 2023  Labour Day
  • October 2, 2023  National Day for Truth & Reconciliation (in lieu)
  • October 9, 2023  Thanksgiving
  • November 13, 2023  Remembrance Day (in lieu)
  • December 25-27, 2023  Holidays
  • January 1, 2024  New Year's Day
  • February 19, 2024  Family Day
  • March 29, 2024  Holiday
  • April 1, 2024  Holiday
  • May 20, 2024  Victoria Day
  • July 1, 2024  Canada Day

Employee and Family Assistance Program

Toll-free: 1-855-933-0103 
Inkblot Platform: 
For program information:  

Media Room

Looking for a story? We’re happy to work with you to share compelling stories about ASEBP, so don’t hesitate to get in touch.

Phone 780-340-7483