Please note: our Edmonton office is currently closed to walk-in visitors due to COVID-19. Click here for up-to-date information about your benefits and COVID-19. 

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Contact Us

To ensure everyone’s safety during COVID-19, our office is closed to walk-in visitors until further notice.
 

Have a question? Not a problem. Get in touch with us in the way that works for you: 

Benefit Inquiries

English/Français

Phone 780-431-4786
Fax 780-438-5304
Toll Free 1-877-431-4786

Travel Emergencies

Toll-free in Canada and USA: 1-888-772-2583.
In all other countries, or if you have difficulties with the toll-free number, call collect: 1-403-225-4289

Contact Form

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General Inquiries

Phone 780-438-5300
Toll Free 1-877-438-4545

Mail

Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7

Hours of Operation

Contact Centre Hours (September to June)

7:30 a.m. – 5 p.m.
Monday to Friday

Contact Centre Hours (July and August)

8 a.m. – 4:30 p.m.
Monday to Friday

Hours of Operation

8 a.m. – 4:30 p.m.
Monday to Friday
To ensure everyone’s safety during COVID-19, our office is closed to walk-in visitors until further notice.

Closed Days

Our offices will be closed on the following days:

  • October 12, 2020  Thanksgiving
  • November 11, 2020  Remembrance Day
  • December 24-28, 2020  Holiday Break
  • January 1, 2021  New Year's Day  
  • February 15, 2021  Family Day
  • April 2, 2021  Good Friday
  • April 5, 2021  Easter Monday
  • May 24, 2021  Victoria Day
  • July 1, 2021  Canada Day
  • August 4, 2021  Heritage Day
  • September 6, 2021  Labour Day

Employee and Family Assistance Program

Please see Employee Wellness for all contact options