Please note: despite restrictions being lifted by the Government of Alberta, our office remains closed to walk-in visitors due to COVID-19, at this time. ASEBP is working on a plan to reopen the office and more details will be available soon. Click here for up-to-date information about your benefits and COVID-19. 

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Contact Us

Despite restrictions being lifted by the Government of Alberta, our office remains closed to walk-in visitors due to COVID-19, at this time. Visitors are also unable to drop off forms in person. We apologize for any inconvenience. ASEBP is currently working on a plan to reopen the office and more details will be available soon. Please contact us with any questions. 

Have a question? Not a problem. Get in touch with us in the way that works for you: 

Benefit Inquiries

English/Français

Fax 780-438-5304
Toll Free 1-877-431-4786

Travel Emergencies

Toll-free in Canada and USA: 1-888-772-2583.
In all other countries, or if you have difficulties with the toll-free number, call collect: 1-403-225-4289

General Inquiries

Phone 780-438-5300
Toll Free 1-877-438-4545

Mail

Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7

Hours of Operation

Contact Centre Hours (September to June)

7:30 a.m. – 5 p.m.
Monday to Friday

Contact Centre Hours (July and August)

8 a.m. – 4:30 p.m.
Monday to Friday

Hours of Operation

8 a.m. – 4:30 p.m.
Monday to Friday
To ensure everyone’s safety during COVID-19, our office is closed to walk-in visitors until further notice.

Closed Days

Our offices will be closed on the following days:

  • May 23, 2022  Victoria Day
  • July 1, 2022  Canada Day
  • August 1, 2022  Heritage Day
  • September 5, 2022  Labour Day
  • September 30, 2022  National Day for Truth and Reconciliation
  • October 10, 2022  Thanksgiving
  • November 11, 2022  Remembrance Day
  • December 23-27, 2022  Holiday
  • January 2, 2023  New Year's Day (in lieu)
  • February 20, 2023  Family Day
  • April 7, 2023  Holiday
  • April 10, 2023  Holiday

Employee and Family Assistance Program

Please see Employee Wellness for all contact options