Contact Us

Have a question? Not a problem. Get in touch with us in the way that works for you: 

Benefit Inquiries

English/Français

Phone 780-431-4786
Fax 780-438-5304
Toll Free 1-877-431-4786

Travel Emergencies

Toll-free in Canada and USA: 1-888-772-2583.
In all other countries, or if you have difficulties with the toll-free number, call collect: 1-403-225-4289

Contact Form

General Inquiries

Phone 780-438-5300
Toll Free 1-877-438-4545

In Person or Mail

Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7

Hours of Operation

8:00 a.m. – 4:30 p.m.
Monday to Friday

Closed Days

Our offices will be closed on the following days:

  • February 19, 2018  Family Day
  • March 30, 2018  Good Friday
  • April 2, 2018  Easter Monday
  • May 21, 2018  Victoria Day
  • July 2, 2018  in lieu of Canada Day
  • August 6, 2018  Heritage Day
  • September 3, 2018  Labour Day
  • October 8, 2018  Thanksgiving Day
  • November 12, 2018  in lieu of Remembrance Day
  • December 24-26, 2018  office closed for Christmas
  • January 1, 2019  New Year's Day