Intake & Early Intervention Facilitator
Are you a health professional who enjoys helping people who are finding it challenging or impossible to remain at work due to illness or injury? This job could be for you! Contribute to ASEBP’s holistic and integrated approach to supporting our covered members by working as part of a team in this exciting role.
The Intake/Early Intervention Facilitator helps individuals address their health issues early in the onset of illness or injury with a goal to support them remaining at work with modified hours/duties or to return to work within the elimination period, or to support them during the Extended Disability (EDB) application process if required. The Intake/Early Intervention Facilitator builds relationships with covered members participating in ASEBP’s Early Intervention Program (EIP) and works with health care providers, the school jurisdiction, the covered member and their representatives to ensure a supported return to work plan is in place. They also assist participating covered members, ensuring appropriate care and treatment is in place during the gradual return to work process.
Your Key Responsibilities
- Liaise with the school jurisdictions to keep them updated on the status of the client’s EDB application.
- Coordinate the initial adjudication of EDB applications.
- Coordinate referrals for medical assessments and/or Functional Capacity Evaluations to assist in adjudication of the EDB application, if required.
- Assist with adjudicative decisions regarding eligibility for EIP and rehabilitation programs.
- Assist with assessment of the claim application for eligibility to participate in the EIP program.
- Apply a holistic approach to the adjudication process, considering individual needs of the client and the employer.
- Effectively communicate and manage the results of difficult or adverse decisions.
- Speak with covered members who are struggling with health issues to help them develop a plan to address their health concerns.
- Assist with requesting information from the covered member, health care providers and school jurisdiction to assess anticipated recovery time, develop an action plan in support of modified work hours or gradual return to full-time equivalent, and to modify the plan as needed.
- Link covered members to appropriate community resources and ensure they are aware of their benefit coverage.
- Assist with follow-up with covered members to assess their perception of health and foster a shared understanding of progress and next steps.
- Assist with liaising with school jurisdiction personnel regarding individuals with short-term health issues, providing advice to ensure that the health issues are addressed with appropriate resources and creative options and strategies in the workplace are implemented to support the individual’s ability to remain at work.
- Assist with monitoring the success of the modified/gradual return to work plan and make adjustments as needed.
Your Education and Experience
- Two to five years health experience in disability management, social services case management or equivalent clinical work.
- Health-related degree or diploma in disability management, social work or equivalent.
A combination of education and experience may be considered.
- Exceptional organizational skills with an ability to easily manage a busy portfolio.
- A demonstrated ability to work as part of a team to best serve our covered members.
- A positive perspective and flexibility to deal with complex and challenging situations that might arise.
- A creative approach to solving barriers and issues that are preventing individuals from remaining at work.
Unique Working Conditions
You will be working with groups across the province, so some travel may be required in this role.
How To Apply
If you have the required qualifications and would like to become a member of our team, please submit your resume. This posting will remain open until the role has been filled.
No phone calls please. We thank all interested individuals, but only those candidates being considered for an interview will be contacted. ASEBP is an equal opportunity employer.