Please note: our Edmonton office is currently closed to walk-in visitors due to COVID-19. Click here for up-to-date information about your benefits and COVID-19. 


Using my Plan

NOTE: This information is only current as of Jan 19, 2022. Please visit for the most up-to-date information.

Just getting started on the plan or looking to make a change? Need a little more information on submitting claims or coordinating with your other benefit plans? If you’re looking for the “how-tos” of your plan, you’ve come to the right place!

While we recommend viewing your plan details online to ensure you’re seeing the most current information, you're able to print all pages in the Using my Plan section.

Managing Dependants

Submitting a Claim

Guiding you Through Life Events