Guiding you Through Life Events
At certain stages of life, you will have a need to revisit your benefits. Read on to discover what to do during specific life events.
Maternity and Parental Leaves
If you’re going on a maternity or parental leave, here’s what to do:
- Contact Service Canada to see if you are eligible to receive partial income replacement through Employment Insurance (EI).
- Let your employer know of your plans and your expected leave schedule. Your employer will contact us to let us know about your upcoming leave.
- Read about your options for continuing your benefits while you’re on leave. We will also send you a leave package to read through, which has all the information you need. Contact us if you have any questions.
- The benefits you had before going on leave will resume on your first day back at work.
See While on Leave for all the details around maternity and parental leaves.
Going on Leave Because You're Sick or Injured
If you think you may be away from work for an extended period of time for an injury or illness, here’s what to do:
- Inform your employer as soon as possible. If you are away for more than a few days for health-related reasons, your employer will advise ASEBP of your absence.
- As soon as we are advised of your absence, an Extended Disability Benefits (EDB) intake facilitator or early intervention facilitator will contact you to get a better understanding of your condition and treatment plan. They will guide you through the application process, including sending an application package for you and your health care providers to fill out. Even if you’ll be away from work during a regularly-scheduled school break (e.g. summer break, winter holidays, spring break), you’ll still need to provide them with regular updates on changes in your abilities or health status that impact your return to work.
- Your intake facilitator will be in regular contact with you during the first 90 days of your illness/injury to support your recovery, answer any questions you have and assist in determining your eligibility for EDB. This 90-day period is called the elimination period. During the elimination period, you’ll also be assessed for ASEBP’s Early Intervention Program (EIP), which is designed to help you return to work sooner. If you’re eligible to participate, the elimination period will be prorated or extended based on the amount you work.
- If you have not returned to work within the 90 days, and we have received your completed application, we will contact you to let you know if your EDB application is approved.
- If approved, your EDB payments will begin once the elimination period is over. EDB payments are issued electronically, so it's important that we have your most current banking information on file. You can add or update your banking details quickly online through My ASEBP on the My Profile page under the profile icon. If your EDB application is approved, most of your benefits will continue as usual. The only benefits you may be responsible to pay premiums for are Dental and Vision benefits. You can choose to decline this coverage while you’re on leave.
While you’re away from work, a claims facilitator will work with you to support you in your path back to health and your return to work. You can contact them for more information or see While on Leave for all the details around EDB.
Retiring Before 65
If you’re at least age 50 but not yet age 65, have accrued a minimum five years of consecutive service and are ready to take the next step to early retirement, here’s what to do:
- Send your employer your retirement letter and request an ASEBP early retirement package.
- Complete your portions of the Early Retiree Benefits Coverage Application and provide it, along with the following documentation, to your employer for their completion:
Once your employer has completed their portion of the application, they will forward your package on to us for processing—it must be submitted at least 31 days prior to your retirement. If approved, you will receive a letter confirming the day your benefits will begin, your retirement date, the benefits you are enrolled in along with a new ASEBP ID card. You will also receive a premium notice so you know what to expect for monthly payments. See Retiring Before 65 for the details.
Wondering if you're retirement-ready? Take advantage of your Employee and Family Assistance Program to access free retirement planning resources.
Retirement at age 65
If you decide to retire at age 65, your benefits will end at 11:59 p.m. the day before your retirement date. Here are some things to consider:
- You will have the option to convert your group Life Insurance policy with Great-West Life.
- You may be eligible to enrol in benefits with the Alberta Retired Teachers' Association. We'll send you an information package with all of the details.
If you're already retired and enrolled in our Early Retirement Benefits, your coverage will automatically end on the last day of your birthday month. In addition to the items listed above, you should also know that:
- If your spouse turns 65 before you and they are covered by your Early Retirement Benefits, Alberta’s premium-free Coverage for Seniors plan will become the plan that pays for your and your spouse’s medical, dental and/or vision expenses first
- Any remaining eligible amounts will then come to us for payment
- We encourage your spouse to apply for this coverage as soon as they’re eligible to avoid any issues with your claims
- If your spouse is under 65 and is also enrolled in our Early Retirement Benefits (not as a dependant on your plan), you may be eligible to be added to their plan as a dependant if you request the change within 31 days of your coverage ending.
When a Loved One Passes Away or is in a Serious Accident
If your loved one passes away or you're involved in a serious accident that leaves you severely injured, here’s what you should do:
Life Insurance Claims
- To open a claim, contact your loved one’s employer who will then contact ASEBP.
- The employer (ASEBP acts as employer for early retirees and those participating in the Supplemental Package) will assist in gathering and/or completing the following documents:
- Group Life Claim Report
- Original or notarized copy of the death certificate or funeral director’s statement of death
- Original Group Insurance Enrolment form which contains the original beneficiary declaration (this will have been filled out at the time of benefit enrolment)
- Any supporting documentation reflecting changes to beneficiary information
- Take note of any additional life insurance coverage that exists, as ASEBP will ask you to declare additional coverage.
- If you have any questions about the claim, please contact us directly.
- Once the claim has been processed and approved, we will forward payments to the appropriate parties.
Please note that if the death is considered accidental, beneficiaries may be eligible for additional reimbursement through your Accidental Death & Dismemberment benefits.
Accidental Death & Dismemberment Claims
In the case of accidental death, here’s what to do:
- To open a claim, contact your loved one’s employer (ASEBP acts as employer for early retirees and those participating in the Supplemental Package) within 30 days of their death to let them know that you intend to file a claim. The employer will then notify ASEBP.
- Gather and/or complete the following documents:
- Accidental death claim forms (must be submitted within 90 days of the death)
- Original or notarized copy of the death certificate or funeral director's statement of death
- Depending on the circumstances of the accident, additional information may be required before a claim can be settled, so please be prepared to provide as much information as possible about the accident.
- If you have any questions about the claim, please contact us directly.
- Once the claim is processed and approved, we will forward payment to the appropriate parties.
All claims must be made within 12 months of the date of the accident.
Dismemberment or Loss of Use
For dismemberment or loss of use of a body part/function as a result of an accident, here’s what to do:
- Call or write us within 30 days of the accident to let us know you intend to file a claim
- Provide us with completed claim forms within 90 days of the accident (we will forward all documentation on to Industrial Alliance Pacific for processing)
- All documentation must be sent in within 12 months of the date of the accident
- If you have any questions about the claim, please contact us directly
- Once the claim is processed and approved, we will forward payment to the appropriate parties